Terms of Service

Last Updated: November 28, 2025

Effective Date: November 28, 2025

1. Acceptance of Terms

By accessing or using Luminovel.ai ("the App", "Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the App after such modifications constitutes your acceptance of the revised Terms.

2. Eligibility

Age Requirement: You must be at least 17 years old to use this App. The App contains mature themes, fictional romantic content, and simulated social media interactions that are not suitable for children.

Parental Advisory: This App is not intended for users under 17. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.

3. Description of Service

Luminovel.ai is an interactive fiction application that provides:

  • AI-generated interactive storytelling experiences
  • Simulated character interactions and relationships
  • Virtual social media simulation features
  • In-app purchases for premium content and virtual currency

All characters, stories, and interactions within the App are entirely fictional. Any resemblance to real persons, living or dead, or actual events is purely coincidental.

4. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

5. In-App Purchases and Subscriptions

Virtual Currency: The App offers virtual currency ("Gems") that can be purchased with real money. Gems have no real-world value and cannot be exchanged for cash or other real-world goods.

Subscriptions: Premium subscriptions are billed on a recurring basis (monthly or annually) until cancelled. You may cancel your subscription at any time through your device's app store settings.

Refunds: All purchases are final and non-refundable, except as required by applicable law. Refund requests must be made through the respective app store (Apple App Store or Google Play Store).

Price Changes: We reserve the right to change prices for subscriptions or in-app purchases at any time. Price changes will not affect existing subscription periods.

6. User Conduct

You agree not to:

  • Use the App for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the App
  • Interfere with or disrupt the App's servers or networks
  • Reverse engineer, decompile, or disassemble the App
  • Use automated systems or bots to access the App
  • Share, sell, or transfer your account to others
  • Exploit bugs or vulnerabilities in the App

7. Intellectual Property

All content in the App, including but not limited to text, graphics, logos, characters, storylines, audio, and software, is the exclusive property of Luminovel.ai or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the App or its content without our prior written consent.

8. AI-Generated Content

The App utilizes artificial intelligence to generate dialogue and story content. While we strive to ensure quality and appropriateness:

  • AI-generated content may occasionally produce unexpected results
  • We are not responsible for any AI-generated content that may be offensive
  • Users should report any inappropriate content for review

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMINA FICTION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP.

Our total liability for any claims arising from or related to the App shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Luminovel.ai and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the App or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the App immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the App will cease immediately.

You may delete your account at any time through the App settings. Account deletion will result in the permanent loss of all purchased content, virtual currency, and progress.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Arbitration: Any dispute arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see our Privacy Policy for more information about your rights.

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: The App is provided by Luminovel.ai. For inquiries, contact us at: support@luminafiction.com

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Luminovel.ai regarding your use of the App.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@luminafiction.com

Address: Luminovel.ai Inc.

Delaware, United States

© 2025 Luminovel.ai. All rights reserved.